MAERSK AND ZURICH ON ESSENTIALS TO TRANSFORMATION- B2BDT LEADER SERIES

Watch the webinar replay in which Lindy Hood, SVP, Chief Customer Officer at Zurich North America, Sonny Dahl, Global Head of Customer Experience at Maersk, and Fred Geyer, Senior Partner at Prophet shared the challenges and opportunities that B2B organizations face in undertaking transformation on a large scale. The discussion included lessons learned in accelerating forward momentum as well as how COVID has impacted transformation plans.